Workshop on Systems Thinking

13 Registered Feb, 2019 11:00 AM 2 Days (16 Hrs.)

About the Trainer:

The instructor has over 25 years of IT industry experience and executed several transformational projects for Fortune 500 customers. He held strategic and technology consulting and implementation roles at well known organizations like Cisco Systems, Accenture, Wipro and Symantec.

He has Delivered a number of training programs in the areas of RPA, Machine Learning, Agile Scrum, Enterprise Architecture, TOGAF, Solution Architecture, Systems Thinking, EA, TOGAF, SOA, EAI, etc, to a number of customers in India and abroad. Some of the keys customers are PRGX, Amdocs, Ericsson, HCL, EMC, Xchanging, Syntel, NN Life, Dubai Customs, IBM, Tech Mahindra, L&T Infotech, Intuit, Al-Futtaim, Redim, CGI, Misys, Etisalat, Telecom Fiji Ltd, National Bank of Kuwait and many more.

Description

Overview:

What is Systems Thinking?

Systems Thinking is seen as the approach to handling the complexity and risks associated with business problems and opportunities in the modern world. The adoption of Systems Thinking provides a very powerful framework for understanding complex situations and issues; leading ultimately to their resolution. Its applicability is universal, from designing a new product or service through to root cause analysis of problems, managing transformation and change and the exploration and evolution of future strategies.

Course Contents:

Day 1 :

The Context: Linear versus Non-linear thinking
Systems Thinking - What, Why & How
Ways of Thinking - Logical, Holistic, Causal, Reductionist, etc.
Thinking in Systems & Systems Thinking Principles
Systems, Boundary, Environment, Complexity, Interconnectedness
Systems Thinking Theory - Flows, Stocks and Causal Loops
Defining a System, Purpose and Language
System Analysis and Synthesis
Systems Thinking Use Cases in the IT industry
Emergence, Hierarchy and Abstraction
Role Plays and Group Assignments
Applying Systems Thinking to business problems
Closure - Review and Feedback

Day 2 :

Systems Thinking Tools and Practice
Adapting Systems Thinking ideas to your organization
Systems Thinking - A Case Study
Becoming a Systems Thinkers
Systems Thinking Archetypes
Causal Loop Diagrams based exercises
Systems Thinking - Common Use cases
Developing a Systems Thinking Mindset
Open Session & Feedback
Closure - Review , Feedback and Course Closure.

Who should attend?

Senior Executives, Functional Mangers, Technology Leaders & Project Managers, Architects/Designers.

In-House Training for your Team !!

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