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Workshop on Systems Thinking

13 Registered Feb, 2019 11:00 AM 2 Days (16 Hrs.)

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About the Trainer:

The instructor has over 25 years of IT industry experience and executed several transformational projects for Fortune 500 customers. He held strategic and technology consulting and implementation roles at well known organizations like Cisco Systems, Accenture, Wipro and Symantec.

He has Delivered a number of training programs in the areas of RPA, Machine Learning, Agile Scrum, Enterprise Architecture, TOGAF, Solution Architecture, Systems Thinking, EA, TOGAF, SOA, EAI, etc, to a number of customers in India and abroad. Some of the keys customers are PRGX, Amdocs, Ericsson, HCL, EMC, Xchanging, Syntel, NN Life, Dubai Customs, IBM, Tech Mahindra, L&T Infotech, Intuit, Al-Futtaim, Redim, CGI, Misys, Etisalat, Telecom Fiji Ltd, National Bank of Kuwait and many more.



What is Systems Thinking?

Systems Thinking is seen as the approach to handling the complexity and risks associated with business problems and opportunities in the modern world. The adoption of Systems Thinking provides a very powerful framework for understanding complex situations and issues; leading ultimately to their resolution. Its applicability is universal, from designing a new product or service through to root cause analysis of problems, managing transformation and change and the exploration and evolution of future strategies.

Course Contents:

Day 1 :

  • The Context: Linear versus Non-linear thinking
  • Systems Thinking - What, Why & How
  • Ways of Thinking - Logical, Holistic, Causal, Reductionist, etc.
  • Thinking in Systems & Systems Thinking Principles
  • Systems, Boundary, Environment, Complexity, Interconnectedness
  • Systems Thinking Theory - Flows, Stocks and Causal Loops
  • Defining a System, Purpose and Language
  • System Analysis and Synthesis
  • Systems Thinking Use Cases in the IT industry
  • Emergence, Hierarchy and Abstraction
  • Role Plays and Group Assignments
  • Applying Systems Thinking to business problems
  • Closure - Review and Feedback

Day 2 :

  • Systems Thinking Tools and Practice
  • Adapting Systems Thinking ideas to your organization
  • Systems Thinking - A Case Study
  • Becoming a Systems Thinkers
  • Systems Thinking Archetypes
  • Causal Loop Diagrams based exercises
  • Systems Thinking - Common Use cases
  • Developing a Systems Thinking Mindset
  • Open Session & Feedback
  • Closure - Review , Feedback and Course Closure.

Who should attend?

Senior Executives, Functional Mangers, Technology Leaders & Project Managers, Architects/Designers.

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