AB-730: AI Business Professional Certification Training
Microsoft’s hands-on productivity credential — validating everyday, practical use of Microsoft 365 Copilot to draft, analyze, and get more done at work. No coding, no app-building — just real business fluency with AI.
Find Your Path
Considering AB-730? Speak with our team first.
Fill in the form below and we will arrange a personal consultation to walk you through what AB-730 covers, who it is designed for, and whether it aligns with your goals — at no cost, and with no obligation to enroll.
Prerequisites
AB-730 has no formal prerequisites, but candidates typically bring:
- Some hands-on experience with Microsoft 365 Copilot or similar generative AI productivity tools
- Basic comfort navigating core Microsoft 365 apps — Outlook, Word, Teams, PowerPoint, Excel
- Familiarity with everyday business processes — drafting emails, creating presentations, managing documents
- No coding or app-building background required — this exam tests practical usage, not development
Skills You’ll Gain
AB-730 Syllabus — Detailed Topics
Click any topic to expand.
Generative AI Fundamentals Across Microsoft 365
How Copilot actually works across your everyday apps, and how to trust what it gives you:
- How Copilot keeps your organization’s information private and secure
- How context — your work files, web data, the app you’re using — shapes Copilot’s responses
- The difference between a chat experience and an agent experience
- When it makes sense to create your own agent
- How Copilot’s features differ across Microsoft 365 apps
Responsible AI & Data Protection
Using AI safely and knowing when to double-check its output:
- Common risks — fabrications, prompt injection, over-reliance
- Verification steps for AI output — citation checks, human review
- Recognizing and mitigating risks to sensitive data
- How data protection settings restrict what Copilot can surface
Creating & Managing Prompts
Turning Copilot from a novelty into a repeatable, reliable tool:
- What makes a prompt effective
- Choosing the right resources to reference in a prompt
- Saving, scheduling, and sharing prompts
Managing Conversations in Copilot
Keeping your AI-assisted work organized instead of scattered:
- Finding previous conversations
- Deleting and renaming chats
- Adding a conversation to a notebook
Creating & Managing Copilot Agents
Building lightweight, reusable AI assistants for repeat tasks — no code involved:
- Agent Store versus creating a new agent — when to use each
- Creating an agent from a template
- Configuring an agent with knowledge sources
- Setting agent instructions, capabilities, and suggested prompts
- Sharing an agent with team members
Drafting Business Documents & Communications
Using Copilot to actually produce work, not just chat:
- Creating a new document from a prompt
- Generating a document from an existing one
- Generating a management summary from a document
- Moving data and insights between Microsoft 365 apps
Meetings & Collaboration
Where Copilot fits into how teams actually work together:
- Using Microsoft 365 Copilot for meetings
- Using Copilot Pages for collaboration
- How Copilot uses memory and instructions
Skills Measured
Audience Profile
As a candidate for this certification, you should have experience using generative AI–powered productivity tools, including Microsoft 365 Copilot and agents such as Researcher and Analyst. You use AI to improve daily work, drive business outcomes, and make informed decisions — without building AI apps or writing code. You should be familiar with prompts, agents, notebooks, and pages, and comfortable navigating core Microsoft 365 apps such as Outlook, Word, Teams, PowerPoint, and Excel.
Understand generative AI fundamentals25–30%
Understand generative AI capabilities across Microsoft 365 experiences
- How Copilot works to keep organizational information private and secure
- How context — work files, web data, the app in use — affects Copilot responses
- The difference between a chat experience and an agent experience
- The use case for creating your own agent
- Differences in Copilot’s features and capabilities across Microsoft 365 apps
Identify responsible AI and data protection practices
- Common risks — fabrications, prompt injection, over-reliance
- Verification steps appropriate to the task — citation checks, human review
- Recognizing and mitigating risks to sensitive data
- How data protection restricts prompt results
Manage prompts and conversations by using AI35–40%
Create and manage prompts in Microsoft 365 Copilot
- Creating an effective prompt
- Selecting appropriate resources to reference in a prompt
- Saving, scheduling, and sharing a prompt
Manage conversations in Microsoft 365 Copilot
- Finding previous conversations
- Deleting and renaming a chat
- Adding a conversation to a notebook
Create and manage Microsoft 365 Copilot agents
- Agent Store versus creating a new agent
- Creating an agent by using a template
- Configuring an agent that has knowledge
- Configuring agent settings — instructions, capabilities, suggested prompts
- Sharing an agent with team members
Draft and analyze business content by using AI25–30%
Draft business documents and communications
- Creating a new document from a prompt
- Generating a document from an existing document
- Generating a management summary based on a document
- Moving data and insights between Microsoft 365 apps
Manage meetings and collaboration
- Using Microsoft 365 Copilot for meetings
- Using Copilot Pages for collaboration
- How Copilot uses memory and instructions
Why This Certification Matters
Most organizations have handed out Copilot licenses. Far fewer have people who actually know how to use it well. AB-730 closes that specific gap — it validates that someone can turn a Copilot license into real output: drafted documents, managed prompts, working agents, and better meetings, not just occasional chat queries.
It’s deliberately practical rather than strategic. Where AB-731 (AI Transformation Leader) tests whether someone can lead AI adoption across an organization, AB-730 tests whether someone can actually use the tools well day to day — the two are complementary, not competing.
For organizations, it’s a low-risk way to measure whether Copilot licensing is actually translating into productivity, rather than sitting unused.
Flexible by design. Delivery format and pacing adjust to the audience — a compact cohort format for corporate teams, and an extended, exam-prep-paced format for students and individual learners. Talk to us about what fits.
Frequently Asked Questions
Do I need coding experience for AB-730?
No. AB-730 focuses entirely on using Microsoft 365 Copilot and its agents as a business tool — no coding or app development is involved.
How is AB-730 different from AB-731?
AB-730 tests hands-on, day-to-day use of Copilot — prompts, agents, drafting content, managing meetings. AB-731 (AI Transformation Leader) tests the ability to lead AI strategy and adoption across an organization. Many professionals earn both.
Do I need a Microsoft 365 Copilot license to prepare for this exam?
Hands-on access to Copilot is strongly recommended, since the exam is scenario-based and tests practical usage. Our training includes guided hands-on practice as part of the course.
What should I do after AB-730?
Many professionals pair AB-730 with AB-731 for a complete practical-plus-strategic picture of Copilot. Those wanting deeper technical AI skills often progress toward AI-901 (Azure AI Fundamentals) next.
Enroll in Certification Training
The full paid training program — format and duration vary by audience. This is separate from the complimentary consultation above.